A make-or-break factor in business growth (and the third most popular answer in our survey) is generating positive online reviews.
It’s become second nature for us to pull out our phones and do a quick search for just about any business we hear about. We want to know what it is, what they do, where they are, and what people are saying about it.
Social proof is huge when it comes to consumer choice today. Reviews can make the difference between a potential customer choosing your business instead of the competition.
The best way to ensure that your online reputation is solid is to be proactive about getting your customers to review you online.
While there are a ton of options for review platforms, we recommend asking your customers to review you directly on your Google My Business page.
There are three key reasons your business benefits from having reviews on Google:
- Your potential customers can see them before they even click through to your website
- Having numerous positive Google reviews boosts SEO and improves your Google ranking
- You won’t lose these reviews if you cancel any marketing service
Using RocketLevel, you can automatically request a review from a customer after they have completed a service at your business. This will be done via email and text automation and each message will include a link directly to your Google My Business page or another online directory of your choice.
- Request reviews from recent customers via text and email with RocketLevel’s automated Marketing Journeys. We can also help you upload your current customer list and ask them all to leave a review.
Create a Custom Marketing Journey
Note: Depending on your plan, you may already have access to this pre-created marketing journey flow in your account. To access your account’s Marketing Journey template library, please click here to log in and browse.
P.S. If you ever need help navigating the tricky world of Google My Business, let us know and we can help steer you in the right direction!