Around our office, we often talk about “low-hanging fruit” or things we can do that will make the biggest impact with a small amount of effort. When it comes to marketing across the customer journey, there is no better low-hanging fruit than asking your happy customers for a referral.
You’ve already done the work to acquire this customer and provide them the best quality of service. Why not take it one step further and reward them for being a loyal customer while also generating new business from their network?
The ultimate customer referral program allows your customer to pay it forward.
Using RocketLevel, you can reach out to your customers with a referral request and a discount or promotion for the person they refer. In order to encourage repeat business, it’s great to also give the referrer an incentive or special perk so they will return as well.
The team here at RocketLevel is ready to help you get started with your customer referral marketing journey.
- Next step: Request referrals from your current customers by creating a follow-up series of emails.
Creating a Custom Email
Creating a Custom Marketing Journey
Note: Depending on your plan, you may already have access to this pre-created marketing journey flow in your account. To access your account’s Marketing Journey template library, please click here to log in and browse.
Once you activate this journey you’ll be well on your way to generating referral business!